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Frequently Asked Questions


Have electrical parts been tested?

Yes, we test electrical parts for functionality before we place them on the webshop unless otherwise stated for the part.

Have the parts been checked?

Before we place a part on the webshop, it is checked to ensure that nothing is missing so that the part no longer works or cannot be installed. If a part is damaged, this will always be visible in the photos.

The part I am looking for is not in the webshop? Do you not have this part?

Unfortunately, the part is then not available.

I can't find the part number of the part I need, what can I do?

You can consult the Porsche catalogue: technical information click on the correct year of manufacture for your parts.

To order:

Can I change my order?

If your items are still in the shopping cart, you can still change your order. Once you have ordered the item, it cannot be changed. Do you have questions about your order? Please contact us at

Do I have a warranty on products I order through

The legal warranty applies when purchasing items in our webshop. Legal warranty means that the item must do what the consumer can reasonably expect from it. See more about this in our general terms and conditions.

What is the minimum order amount?


Can I return an order?

You can only return an item if it is damaged or if you have received the wrong item. Please let us know before returning an item.

Will I receive confirmation of my order?

Once payment has been received you will receive a confirmation. Once the package has been sent, you will receive a track & trace from the carrier

I made a mistake entering my personal information. What now?

Please contact us as soon as possible. Sometimes it is also possible to adjust this at DPD.


Which payment methods can I pay with?

You can pay via American Express, Apple Pay, Google Pay, Maestro, Mastercard, PayPal, Shop Pay, Visa and iDeal.


How is my order shipped?

We send our packages via DPD or PostNL.

What is the average delivery time of my ordered items?

We try to ship your order within 1 to 3 business days. The delivery time depends on the place where the order is to be delivered.

What are the costs of delivery?

These can be seen after entering your delivery address.

Is it also possible to collect my ordered items?

Yes, choose pickup as shipping method.

To which countries can my order be sent?

Netherlands, Belgium, Denmark, Germany, Finland, France, Hungary, Italy, Austria, Poland, Slovenia, Spain, United Kingdom, Luxenburg, Monaco, Portugal and Greece. If your country is not listed, please email us.


Is your order damaged or are you not satisfied?

Contact us at p@928-944p and we will make sure you can return your order and get your money back if possible.


How can I contact you?

It is best to contact us by email p@928-944p or call us on +31 0307371212

Where can I pick up my order?

Fornheselaan 212B, 3734 GE Den Dolder

When can I pick up my parts?

If you have received a message from us that your order is ready, you can pick up your order Monday to Friday from 9:00 AM to 5:00 PM and Saturday by appointment.

Questions or complaints?

If you have a question or complaint, you can contact us via p@928-944p We will then try to help you as quickly as possible.