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Frequently asked questions

Parts: 

Have electrical parts been tested?

Yes, we test electrical parts on the operation before we place it on the webshop unless stated otherwise with the section.

Have the parts been checked?

Before we place a part on the webshop, it is checked and checked whether nothing is missing so that the part can no longer work or can be mounted. If a part is damaged, this will always be shown in the photos.

The part I was looking for is not on the webshop? Do you not have this part?

Unfortunately, the part is then not available.

I can't find the part number of the part I need, what can I do?

You can consult the Porsche catalog: technical information Click on the correct year of construction for your parts.

 

Order: 

Can I change my order?

If your items are still in the shopping cart, you can still change your order. After you have ordered the item, this can no longer be changed. Do you have questions about your order? Then contact us via p@928-944teile.de

Do I have a guarantee on products that I order via 928-944Parts.com?

The legal warranty applies when purchasing articles in our webshop. Legal guarantee means that the article must do what the consumer can reasonably expect from it. See more about this in our general terms and conditions. 

What is the minimum order amount?

0,-

Can I send an order back?

You can only return an item if it is damaged or if you have received the wrong item. Let us know before you return an item. 

Do I get a confirmation of my order?

As soon as payment has been received you will receive a confirmation. When the package has been sent, you will receive a track & trace from the carrier

I made a mistake when entering my personal data. What now?

Contact us as soon as possible. Sometimes it is also possible to adjust this at DPD. 

 

Pay: 

Which payment methods can I pay with?

You can pay via American Express, Apple Pay, Google Pay, Maestro, Mastercard, PayPal, Shop Pay, Visa and Ideal. 

 

Deliver: 

How is my order sent?

We send our packages via DPD or PostNL.

What is the average delivery time of my ordered items?

We try to send your order within 1 to 3 working days. The delivery time depends on where the order must be delivered.

What are the costs of delivery?

These can be seen after the introduction of your delivery address.

Is it also possible to pick up my ordered items?

Yes, choose Pick up in shipping method.

Which countries can my order be sent to?

The Netherlands, Belgium, Denmark, Germany, Finland, France, Hungary, Italy, Austria, Poland, Slovenia, Spain, United Kingdom, Luxenburg, Monaco, Portugal and Greece. If your country is not there in e -mail us.

 

Return

Is your order damaged or are you not satisfied?

Contact us via P@928-944Parts.com And we will ensure that you can return your order and get your money if possible. 

 

Contact: 

How can I contact you?

It is best to contact us by e -mail P@928-944Parts.com Or call us on +31 0307371212

Where can I pick up my order?

Fornhelaan 212B, 3734 GE den Dolder

When can I pick up my parts?

If you have received a message from us that your order is ready, you can pick up your order Mon to Free from 9:00 to 17:00 and Saturday by appointment.

 

Questions or complaints? 

Do you have a question or a complaint you can contact us via P@928-944Parts.com We will then try to help you as soon as possible.